Résidence Odalys Les Iles du Morbihan

The location was ideal for exploring the Morbihan region. From cycling to boat trips to eating out at the local eateries, Fab place to get away from the hustle of modern life. The apartment was generally clean and spacious. Loved our visit to Vannes on Market day.

Great location and perfect spot for touring the area

Well-equiped kitchen (except for cleaning supplies), spacious apartment.

If you need WIFI, dont go there! Odalys states is has a Wifi on site, on our arrival it was almost non existing. We tried for 30 minutes before contacting the available numbers. We dialed 4 of them, they kept transferring us, refusing any help. We asked for help, explanation, if someone can fix it, it was probably our appartment where the wifi wasnt strong, but we needed it for work. We asked if there is another appartment, just "please help us". We took photos and recording of the WIFI not working. It was 6pm at our arrival, at 8pm there was no solution and we needed to start working and settling down. There is no 4G either. We made around 20 phone calls, we contacted booking, we told Odalys we will have to leave as we have no clue what will or will not work and noone was doing anything. They said okay, and to simply ask for remboursement afterwards. Long story short, we just got an arrogant message after almost 3 months and tons, tons of phone calls and basically no communication of Odalys SAV (i have NEVER seen worse service, not in Europe, USA, anywhere) where someone said that WIFI WAS WORKING and they wont give us anything. According to our lawyer that we just took, because you cant let evil and liers win, as long as a hotel doesnt deliver promised services, you have the right to be remboursed - even more than your stay. I am pregnant, we had two kids with us, it was end of june, everything was FULL. We had to pay the double, go 30 km far from the sea coast, in city center which was tough for me without the car on the place. We only asked for our money back, and they want to keep it. So for all this, stay away. If you need WIFI, stay away. The director even lied that they never have these problems- well google the reviews, we are far from being alone. 5***** for the lovely woman at the front desk though. She tried her best, she was kind, sweet, very helpful. Odalys doesnt deserve her, I hope she leaves soon for a lovely employer.